5. I call back on 7/23 as we could not pull our washer out on our own and decide now that we need to do the cash out and get someone who will remove the dishwasher for us. I'm told during a call in the morning that the dishwasher was already ordered and that I am stuck with this washer. I explain what has happened and the agent does not seem to understand and EVEN TELLS ME THAT THEY NEVER SEND EMAILS. Starts to insinuate that I am lying to her. I have the emails from the agent on 7/17. We asked what took so long for Torine and what the average service time was in New Jersey. "We aim to provide an easy claim experience and fast service delivery times to reduce hardship and inconvenience for our valued customers, but unfortunately service delivery time can often be dependent on weather, service provider schedule and other circumstances," she said. "Extended service times are not representative of our goals for excellent customer service. "So it a home warranty worth it?It depends. Before you buy, make sure you check out the company and carefully read what is and isn't covered. Back at Torino's home, the air conditioner was fixed and he was happy with the repair person.

fidelity home warranty hvac coverage

No one giving us an answer.